How we work

The right level of support depends on the decision in front of you.

A review can be the complete engagement. If you need more, we can scope development and implementation in stages.

Review

Assess an existing approach or defined problem and recommend next steps.

A findings brief and prioritized recommendations.

Develop

Prepare the agreed plan, process, or materials with input from your team.

Tools and a work plan your organization can use.

Implement

Help the team put agreed work into practice and review progress.

Working sessions, action tracking, and a handover.

01

Discuss the project

Share your organization, location, priority, and timing. The initial conversation can stay high-level; leave patient and personnel records out.

02

Agree on the scope

Set deliverables, responsibilities, timeline, and fees in writing. Agree on meeting and deliverable languages, any additional participants, and information-sharing arrangements.

03

Do the work

Review agreed information, hear from relevant people, and prepare the analysis or materials. Findings and scope decisions are discussed with your team.

04

Deliver and follow through

Review the deliverables and next steps. When implementation is included, agree on owners, progress measures, and a handover to your team.

Before work begins

A proposal you can evaluate.

Deliverables and fees in writing

Defined projects can be proposed on a fixed-fee basis. Ongoing support is agreed separately. The proposal identifies the included work, timeline, and responsibilities.

Decisions and authority

MDF contributes analysis, planning, facilitation, and implementation support. Your organization retains authority and responsibility for operations, personnel, clinical care, and final decisions.

Information and language

Initial inquiries may be sent in English or Spanish. Before engagement, we agree on meeting and deliverable languages and any coordination support needed. Sensitive document sharing requires specific arrangements.

Start a conversation

Tell us what you need to work through.

Share your organization’s setting, location, priority, and timing. We’ll discuss fit and a useful next step.

Discuss a project